Discovering the Hidden Gems of Dubai Festival City Mall

You know that Dubai Festival City Mall is Al Futtaim’s top destination for leading global clothing stores and home accessories brands, but there’s always something new to discover at this dynamic mall. Explore our hidden gems to elevate your next visit to our prestigious Festival Bay location.
"Me time" made easy

If you're a parent who has tried bringing little ones along as you shop for a new outfit or home décor, you know it can be a less-than-relaxing experience. Did you know Dubai Festival City Mall offers a kids' Stay and Play facility? Spacious, colourful, and engaging play areas entertain your little ones as you shop or dine at the mall. Our fully trained and qualified staff take great care of your children in this warm and welcoming environment, allowing you to relish your time with complete peace of mind.

Dining diamonds

There's nothing better than finding your new favourite dining spot. Our waterfront mall has some dining diamonds you simply must try. For one of the best breakfasts in Dubai, head to L'ETO. From healthy poached eggs on soft avocados to plump pancake stacks and toasty-filled bagels, this one-of-a-kind destination serves picture-perfect plates you'll want to share on social media. From business lunches to family brunches, it's always a great time to enjoy the fresh salads, punchy mains, and tempting array of cakes and pastries on offer.
When you want to grab your food and go but are longing for something healthy, head to Joe & The Juice. This modern and hip brand serves freshly prepared juices, vegan shakes, and flavoursome sandwiches using locally sourced ingredients. With your order, you can also pick up a delicious iced coffee made using beans from Uganda and Guatemala.

Imagine... it's you

Our award-winning Imagine water, light, and laser show may not be a hidden gem—it's revered around the world for its spectacular performances. But there may be something you don't know about it: you can make this multi-sensory extravaganza bespoke for you and your family. You can project a special celebratory message onto the giant projector or even commission an entire tailored Imagine show created by our team of incredible visual artists.

We’re always here to help

Our dedicated customer service team members are the hidden gems across the mall, making your experience as effortless and enjoyable as possible. Find guest services at the VIP entrance and ground floor on the IKEA side. Here, you can receive support and advice and learn about our range of signature services, including valet parking, EZ Taxis, and wheelchairs for assisted movement around the mall.
Did you know our mall boasts a multilingual staff? Should a language barrier cause difficulty, head to customer service, and they'll find someone who can communicate with you.
A mall of the future requires futuristic customer support, and that’s where Mayed steps in. The mall's happiness ambassador, the robot Mayed, offers personalised assistance and raises a smile with his hilarious antics.
Head to Dubai Festival City Mall to explore these hidden gems and discover many more as you shop, dine, and stay entertained at our contemporary lifestyle venue.