WE ARE OPEN
Visitors to the malls must adhere to the UAE’s health and safety rules while in the malls, including the requirement that masks are worn at all times, hands are sanitised on arrival to the mall, and a physical distance of two metres is maintained from others at all time.
As per the directive from authorities, some family entertainment, prayer rooms, and shisha services will not be available, and visitors over 60 years of age and children under the age of 12 years old will not be granted entry to the mall.
If you have questions or concerns, please do not hesitate to reach out to us.
SHOP SAFE
We welcome you to Dubai Festival City Mall and encourage you to shop responsibly for your safety and the safety of others. Your safety is our number one priority.
2 Hours Maximum
You are only allowed to stay in the Mall for a maximum of 2 hours.
Be Mindful
Cough or sneeze into your elbow and wash your hands immediately after.
Children and Elderly
Children between below 12 years old and persons above the age of 60 are NOT allowed.
Red Tags
Red tags on our store doors mean they are in full capacity.
Smart Payments
Smart Payments are recommended.
Social Distancing
Maintain social distancing and keep a 2 meter distance from people around you.
Stay Home
Please stay at home and do not enter the Mall, if you do not feel well.
Temperature Checks
All persons who enter the Mall are subject to temperature checks by Mall appointed personnel.
Wear Mask
All customers who enter the Mall are required to wear a mask at all times. Gloves optional.