Mon - Thu: 10:00 am to 10:00 pm
Fri - Sun: 10:00 am to 12:00 am
Mon - Thu: 10:00 am to 11:00 pm
Fri - Sun: 10:00 am to 12:00 am
Mon - Wed: 07:00 pm to 11:00 pm
Thur - Sun: 07:00 pm to 11:00 pm
Mon - Thu: 08:00 am to 12:00 am
Fri - Sun: 08:00 am to 12:00 am
We're always here to answer your questions, resolve any issues and give you directions. Find us at the VIP entrance and Ground floor Ikea side.
We’re happy to help you find exactly what you’re looking for and help you understand all about the services you can avail at Dubai Festival City Mall!
Our multicultural staff speaks all of Dubai's most widely spoken languages, so just ask for help if you need it.
Wheelchairs are available for temporary use during your mall visit from 10:00am-12:00am.
Our Wheelchair services are available in several locations at the mall, you may find our wheel chair stations at Dubai Festival City Mall basement parking lobbies, VIP entrance, Ground floor Ikea side & Mezzanine floor.
Parents can use the baby changing room - which is an extension of our parent and baby bathrooms with complete privacy.
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Mon - Thu: 10:00 am to 10:00 pm
Fri - Sun: 10:00 am to 12:00 am
Mon - Thu: 10:00 am to 11:00 pm
Fri - Sun: 10:00 am to 12:00 am
Mon - Wed: 07:00 pm to 11:00 pm
Thur - Sun: 07:00 pm to 11:00 pm
Mon - Thu: 08:00 am to 12:00 am
Fri - Sun: 08:00 am to 12:00 am